Premium US based IT Support
Delivering Proactive Maintenance, Reduced Downtime and Improved Security with Predictable Budgeting and Optional After-hours support
Small Businesses with Office Manager or Part-Time IT: If you have a small team managing your IT or part-time IT personnel, we complement your existing capabilities with our expertise, taking the IT burden off your shoulders.
TeamOne.Support Remote Help Desk Services are provided by Security Privateers LLC and tailored to meet the needs of today’s modern office. Our support team offers comprehensive support coverage during work hours ensuring your organization receives reliable and efficient assistance. Ask about optional after hours, weekends, and 24/7 support.
Key Features:
Our Remote Help Desk Services are designed to provide comprehensive support for your company's IT needs.
- Issue Resolution and Troubleshooting
- Software and Application Support
- Hardware Support
- Secure Remote Desktop
- User Account Management
- US Based technicians during workhours
- Global support after hours
- Automatic system and application updates
- System and uptime monitoring
- Windows and macOS supported
- NOW INCLUDES AWARENESS TRAINING AND PHISHING TESTS
Ask about our Backup, disaster recovery and security services.
Service Coverage Options:
Workhours Support
- Coverage Hours: 8-6, Monday through Friday
- Description: During regular work hours, our US based help desk team is available to provide immediate assistance with technical issues, ensuring minimal disruption to your daily operations.
24x7x365 Upgrade
- Coverage Hours: 24/7
- Description: Enjoy round-the-clock support for uninterrupted assistance, no matter when technical issues occur. US based support during workhours, global support after hours and on weekends.
